Privacy Policy

1. Information we collect

• Information you enter: what you would like to discuss, your name, email address, company (optional), country or region (optional), and your message
• Information recorded when you submit: date and time received, reference ID, and display language
• Information processed for spam prevention and rate limiting: IP address and technical information about your browser

2. How we use it

• To respond to and contact you about your inquiry
• To keep records of how inquiries were handled
• To prevent spam and misuse

3. External services and service providers outside Japan

We use the services of the following providers and entrust them with information as needed for the purposes above. Both are based in the United States, and information may be processed or stored outside Japan.

• Cloudflare, Inc.: website delivery, form handling, spam prevention (Turnstile), and sending notification emails
• Google LLC: storing inquiry records (Google Sheets, Google Apps Script) and receiving notification emails (Gmail)

4. How long we keep it

We keep information for as long as necessary for these purposes and delete it when it is no longer needed. Our staff manage the inquiry records and notification emails.

5. Sharing with third parties

We do not provide personal information to third parties without your consent, except as required by law. Entrusting service providers as described in section 3 is not third-party provision.

6. Requests about your information

To request disclosure, correction, deletion, or suspension of use of your personal information, please contact us through the contact form. We will confirm your identity and respond in accordance with applicable law.

7. Business operator

• Name: 株式会社 With a smile
• Address: 東京都新宿区百人町２丁目１５番１７号坂田ビル１０２
• The name of our representative will be provided without delay upon request.

8. Changes to this policy

Any changes will be posted on this page.